Impact of Global System for Mobile Communication (GSM) on the Development of Small-Scale Enterprises in Nigeria

Abstract

The study investigates the impact of the Global System for Mobile Communication (GSM) on the development of small-scale enterprises (SSEs) in Nigeria, focusing on its role in driving economic growth and improving operational efficiency. Data were gathered from 40 payphone centre owners in Apapa through questionnaires using a cross-sectional survey design. Respondents' demographic data showed that 62.5% were female, 37.5% were male, and 45% fell within the 15-30 age group, indicating youth dominance in the sector. Results revealed that 80% of respondents agreed or strongly agreed that GSM has improved the standard of Nigerian small-scale enterprises. In comparison, 65% disagreed that GSM impacts only the Nigerian economy, not small-scale entrepreneurs.Additionally, 72.5% strongly agreed that GSM has created job opportunities and helped reduce unemployment, further supported by findings that 57.5% strongly agreed GSM aids in crime reduction through better communication with security agencies. Despite these benefits, 70% of respondents cited high tariffs as a major barrier, negatively affecting profitability. The results underscore GSM's transformative impact on SSEs while highlighting the need for a unified tariff structure to maximise its potential for business growth and economic development.