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https://doi.org/10.17645/mac.v11i4.7018
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Watching the Watchdogs: Using Transparency Cues to Help News Audiences Assess Information Quality
[journal article]
Abstract The myriad of information sources available online can make it hard for the average reader to know whether a piece of content is credible or not. This research aims to understand if the public’s assessment of the credibility of information could be more accurate with the help of transparency feature... view more
The myriad of information sources available online can make it hard for the average reader to know whether a piece of content is credible or not. This research aims to understand if the public’s assessment of the credibility of information could be more accurate with the help of transparency features that act as heuristic cues under the elaboration likelihood model and the heuristic-systematic model, and if the cues increase cognitive absorption. Two between-subjects studies were performed, one with a young demographic (N = 68) and another with a representative sample of the adult population (N = 325). The stimuli contained information boxes designed to indicate that the story was not written in a traditional journalistic style (message cues) and missing background information on the author (source cues). Results show significant effects of the cues on credibility assessment and cognitive absorption.... view less
Keywords
transparency; credibility; disinformation; source of information; news
Classification
Impact Research, Recipient Research
Free Keywords
algorithmic cues; cognitive absorption; information quality; misinformation
Document language
English
Publication Year
2023
Page/Pages
p. 274-285
Journal
Media and Communication, 11 (2023) 4
Issue topic
Trust, Social Cohesion, and Information Quality in Digital Journalism
ISSN
2183-2439
Status
Published Version; peer reviewed