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Incivility, Source and Credibility: An Experimental Test of News Story Processing in the Digital Age
[journal article]
Abstract The “civility crisis” has been a big concern in the U.S. and abroad at least since the 1990s. Evidence suggested that uncivil attacks in political discourse have a negative impact on political trust. Administering an online survey with an experiment embedded in it, the study seeks to find out whethe... view more
The “civility crisis” has been a big concern in the U.S. and abroad at least since the 1990s. Evidence suggested that uncivil attacks in political discourse have a negative impact on political trust. Administering an online survey with an experiment embedded in it, the study seeks to find out whether source and uncivil commentary in a news story have an effect on the level of credibility of a news story. A 3 (Source: newspaper, blog, student’s class writing) x 2 (Incivility: civil and uncivil) mixed subjects design online survey was administered via Qualtrics on a sample of students (N = 438) in a large Midwestern State University. The data suggested incivility was a significant predictor of news credibility, including message credibility and news organization credibility. A negative association was found between perceived incivility and news credibility.... view less
Classification
Communicator Research, Journalism
Free Keywords
Incivility; source; credibility; digital journalism
Document language
English
Publication Year
2017
Page/Pages
p. 126-142
Journal
Media Watch, 8 (2017) 3
ISSN
0976-0911
Status
Published Version; peer reviewed
Licence
Creative Commons - Attribution-Noncommercial-No Derivative Works 4.0