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Building Destination Loyalty Using Tourist Satisfaction and Destination Image: A Holistic Conceptual Framework

[journal article]

Chenini, Abderrahim
Touaiti, Mustapha

Abstract

Regardless of the value of destination loyalty in both academia and industry, the conceptual development of literature is restricted. This present work seeks to build up a holistic conceptual framework responds to how tourist perception, destination image, satisfaction, and often related attribute... view more

Regardless of the value of destination loyalty in both academia and industry, the conceptual development of literature is restricted. This present work seeks to build up a holistic conceptual framework responds to how tourist perception, destination image, satisfaction, and often related attributes can play the main role in destination loyalty. By analyzing the above crucial factors and highlight its implication in destination loyalty. In addition, provide insight into the creation of destination image and in further stage tourist loyalty. The holistic conceptual framework is developed within this research endeavour. The conceptual framework is articulated as one might hope based on tourist demand and supply factors and tourist perception, destination image (organic, induced, and complex image), and the above crucial factors comprising tourist loyalty and how each one of them can be more interactive. The outcomes of the study achieve remarkable theoretical and managerial implications for destination marketing supervisors.... view less

Keywords
tourist; satisfaction; customer ties; demand development; marketing

Classification
Marketing
Economic Sectors

Free Keywords
Cognitive image; Destination image; Destination loyalty

Document language
English

Publication Year
2018

Page/Pages
p. 37-43

Journal
Journal of Tourism, Heritage & Services Marketing, 4 (2018) 2

DOI
https://doi.org/10.5281/zenodo.1490491

ISSN
2529-1947

Status
Published Version; peer reviewed

Licence
Creative Commons - Attribution-Noncommercial-No Derivative Works 4.0


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© 2007 - 2025 Social Science Open Access Repository (SSOAR).
Based on DSpace, Copyright (c) 2002-2022, DuraSpace. All rights reserved.