Organizational Citizenship and Employee Performance: The Role of Spirituality

Abstract

Present study investigates the role of organizational citizenship behaviour in mediating the spirituality on employee performance. Organizational citizenship behaviour is measured by using four indicators of altruism, courtesy, civic virtue, sportsmanship, and seriousness. The study employed survey design using sample of 180 respondents. The data was analysed using GSCA-SEM (Generalized Structured Component Analysis) and confirmatory factor analysis to measure construct interaction. The results indicate significant direct effect on employee performance by organizational citizenship behaviour. Though the direct effect of spirituality on employee performance shows non-significance effect, the indirect effect mediated by organizational citizenship behaviour shows a significant relationship. The study point out that the spirituality could affect the organizational citizenship behaviour resulting in a significant effect on employee performance indirectly. At the end of the paper, this study provides recommendation for future studies.