'Soft' Deviance or Erosion: The Forming of Organizational Culture

Abstract

Omnibus survey data collected from the economically active population (N = 1,322) in the Czech Republic in 1996 showed a number of workplace nuisances or more serious deviance. Even though privatization has caused some positive development in organizational culture, the quality of leadership & management & the whole agenda of human resources are weak. Sexual harassment is not a major problem; however, the readiness of higher-level staff to tackle this problem is not very high. The main nuisances are misuses of telephones & the material equipment of the company. While employees react sensitively to partial manifestations of inequality & protection in the organization, their attitudes toward customers remain a problem. This experience is seen in the context of theories of anomie, concepts of discipline, & life in a risk-society.