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%T Factors that affect first contact access in the primary health care: integrative review %A Paula, Cristiane Cardoso de %A Silva, Clarissa Bohrer da %A Tassinari, Taís Tasqueto %A Padoin, Stela Maris de Mello %J Revista de Pesquisa: Cuidado é Fundamental Online %N 1 %P 4056-4078 %V 8 %D 2016 %@ 2175-5361 %> https://nbn-resolving.org/urn:nbn:de:0168-ssoar-53936-1 %X Objective: to identify the evidence available in scientific articles about the factors involved in the access of first contact of the Primary Health Care (APS). Method: integrative review developed in LILACS, Scopus and PubMed database using the keywords "primary health care" and "access to health services". There were 41 articles in full. Results: the results showed that there are factors that favor or disfavor the components of the access attribute of first contact, that is, aspects of structure and performance. Conclusion: to identify factors that interfere with access to APS, it aims to guide the formulation of policies for better performance of health systems. %C MISC %G en %9 Zeitschriftenartikel %W GESIS - http://www.gesis.org %~ SSOAR - http://www.ssoar.info