Factors that affect first contact access in the primary health care: integrative review

Paula, Cristiane Cardoso de; Silva, Clarissa Bohrer da; Tassinari, Taís Tasqueto; Padoin, Stela Maris de Mello

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@article{ Paula2016,
 title = {Factors that affect first contact access in the primary health care: integrative review},
 author = {Paula, Cristiane Cardoso de and Silva, Clarissa Bohrer da and Tassinari, Taís Tasqueto and Padoin, Stela Maris de Mello},
 journal = {Revista de Pesquisa: Cuidado é Fundamental Online},
 number = {1},
 pages = {4056-4078},
 volume = {8},
 year = {2016},
 issn = {2175-5361},
 doi = {https://doi.org/10.9789/2175-5361.2016.v8i1.4056-4078},
 urn = {https://nbn-resolving.org/urn:nbn:de:0168-ssoar-53936-1},
 abstract = {Objective: to identify the evidence available in scientific articles about the factors involved in the access of first contact of the Primary Health Care (APS). Method: integrative review developed in LILACS, Scopus and PubMed database using the keywords "primary health care" and "access to health services". There were 41 articles in full. Results: the results showed that there are factors that favor or disfavor the components of the access attribute of first contact, that is, aspects of structure and performance. Conclusion: to identify factors that interfere with access to APS, it aims to guide the formulation of policies for better performance of health systems.},
 keywords = {Gesundheitsdienst; public health services; Gesundheitsversorgung; health care; Grundversorgung; basic supply; Krankenpflege; nursing}}