Generation Y: Evaluating services experiences through mobile ethnography

Muskat, Matthias; Muskat, Birgit; Zehrer, Anita; Johns, Raechel

[journal article]

dc.contributor.author	Muskat, Matthias
dc.contributor.author	Muskat, Birgit
dc.contributor.author	Zehrer, Anita
dc.contributor.author	Johns, Raechel
dc.date.accessioned	2017-01-31T16:04:08Z
dc.date.available	2017-01-31T16:04:08Z
dc.date.issued	2013
dc.identifier.issn	1660-5373
dc.identifier.uri	http://www.ssoar.info/ssoar/handle/document/50249
dc.language	en
dc.subject.ddc	Wirtschaft	de
dc.subject.ddc	Economics	en
dc.subject.ddc	Sozialwissenschaften, Soziologie	de
dc.subject.ddc	Social sciences, sociology, anthropology	en
dc.subject.other	Generation Y; Mobile ethnography; Service experience
dc.title	Generation Y: Evaluating services experiences through mobile ethnography
dc.description.review	begutachtet (peer reviewed)	de
dc.description.review	peer reviewed	en
dc.source.journal	Tourism Review
dc.source.volume	68
dc.publisher.country	GBR
dc.source.issue	3
dc.subject.classoz	Marketing	de
dc.subject.classoz	Marketing	en
dc.subject.classoz	Ethnologie, Kulturanthropologie, Ethnosoziologie	de
dc.subject.classoz	Ethnology, Cultural Anthropology, Ethnosociology	en
dc.subject.thesoz	Ethnographie	de
dc.subject.thesoz	ethnography	en
dc.subject.thesoz	Datengewinnung	de
dc.subject.thesoz	data capture	en
dc.subject.thesoz	Museum	de
dc.subject.thesoz	museum	en
dc.subject.thesoz	Australien	de
dc.subject.thesoz	Australia	en
dc.subject.thesoz	Besucher	de
dc.subject.thesoz	visitor	en
dc.subject.thesoz	Kundenbindung	de
dc.subject.thesoz	customer ties	en
dc.subject.thesoz	Kundenorientierung	de
dc.subject.thesoz	customer orientation	en
dc.subject.thesoz	Erleben	de
dc.subject.thesoz	experience	en
dc.subject.thesoz	Messung	de
dc.subject.thesoz	measurement	en
dc.subject.thesoz	Evaluation	de
dc.subject.thesoz	evaluation	en
dc.subject.thesoz	Qualität	de
dc.subject.thesoz	quality	en
dc.rights.licence	Creative Commons - Namensnennung	de
dc.rights.licence	Creative Commons - Attribution	en
internal.status	noch nicht fertig erschlossen
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dc.type.stock	article
dc.type.document	Zeitschriftenartikel	de
dc.type.document	journal article	en
dc.source.pageinfo	55-71
internal.identifier.classoz	1090405
internal.identifier.classoz	10400
internal.identifier.journal	1101
internal.identifier.document	32
internal.identifier.ddc	330
internal.identifier.ddc	300
dc.identifier.doi	https://doi.org/10.1108/TR-02-2013-0007
dc.description.pubstatus	Veröffentlichungsversion	de
dc.description.pubstatus	Published Version	en
internal.identifier.licence	1
internal.identifier.pubstatus	1
internal.identifier.review	1
dc.subject.classhort	20400
dc.subject.classhort	10100
dc.subject.classhort	29900
dc.subject.classhort	10900
internal.pdf.version	1.3
internal.pdf.valid	true
internal.pdf.wellformed	true
internal.check.languageharmonizer	CERTAIN_RETAINED

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Ethnologie
Ethnology, Cultural Anthropology, Ethnosociology
Marketing
Marketing

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