Humanized care from the nursing staff of a pediatric inpatient unit

Abstract

Objective: This study aims to identify the context of the humanization of care regarding the meaning, source of information and perception of the nursing staff of the Pediatric Hospitalization Unit (PHU) on their own care. Methods: Descriptive study with qualitative approach, carried out at Hospital das Clinicas, UFTM. Participants were 21 professionals. They answered a questionnaire with closed and open questions. Results: The professionals have recognized the institution as the main source of information. The concept of humanization and perception of their assistance, three categories emerged: structural organization / service management and relational. Nurses consider providing humanized and humanizing is a precondition for the establishment of quality care. Conclusion: It is concluded that the nursing staff of the IPU recognizes the institution's participation in an informative, however, this is not always experienced.