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The Fact of Content Moderation; Or, Let's Not Solve the Platforms' Problems for Them
[journal article]
Abstract Recent social science concerning the information technology industries has been driven by a sense of urgency around the problems social media platforms face. But it need not be our job to solve the problems these industries have created, at least not on the terms in which they offer them. When resea... view more
Recent social science concerning the information technology industries has been driven by a sense of urgency around the problems social media platforms face. But it need not be our job to solve the problems these industries have created, at least not on the terms in which they offer them. When researchers are enlisted in solving the industry's problems, we tend to repeat some of the missteps common to the study of technology and society.... view less
Keywords
governance; industry research; social media; information technology
Classification
Technology Assessment
Interactive, electronic Media
Free Keywords
content moderation; platforms
Document language
English
Publication Year
2023
Page/Pages
p. 406-409
Journal
Media and Communication, 11 (2023) 2
Issue topic
A Datafied Society: Data Power, Infrastructures, and Regulations
ISSN
2183-2439
Status
Published Version; peer reviewed