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Satisfaction of users of family health strategy in a pole in county health / RN
Satisfação dos usuários da estratégia de saúde da família em um município pólo em saúde/RN
Satisfacción de los usuarios de la familia de la estrategia de salud en un polo de salud del condado / RN
[journal article]
Abstract Objective: To evaluate the user satisfaction of the family health strategy in Santa Cruz / RN and analyze the implantation consequences of PSF in the health of the local population. Method: It was conducted an exploratory descriptive study with qualitative boarding, with data obtained from structure... view more
Objective: To evaluate the user satisfaction of the family health strategy in Santa Cruz / RN and analyze the implantation consequences of PSF in the health of the local population. Method: It was conducted an exploratory descriptive study with qualitative boarding, with data obtained from structured interview applied on users in the period October 2010 to September 2011. Results: High levels of satisfaction in relation to access, waiting time, service and infrastructure, in addition to significant dissatisfaction related to the marking of examinations and participation of the population in the management of the unit. Conclusion: It is suggested improvements in the integration of UBS with other levels of care, and the implementation of projects that make the active population within units.... view less
Classification
Health Policy
Free Keywords
program evaluation and health projects; research on health services; family health program
Document language
Portuguese
Publication Year
2014
Page/Pages
p. 507-515
Journal
Revista de Pesquisa: Cuidado é Fundamental Online, 6 (2014) 2
DOI
https://doi.org/10.9789/2175-5361.2014.v6i2.507-515
ISSN
2175-5361
Status
Published Version; peer reviewed