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Seven Basic Tools of Quality Control: The Appropriate Techniques for Solving Quality Problems in the Organizations
[working paper]
Abstract Dr. Kaoru Ishikawa was first total quality management guru, who has been associated with the development and advocacy of using the seven quality control (QC) tools in the organizations for problem solving and process improvements. Seven old quality control tools are a set of the QC tools that can be... view more
Dr. Kaoru Ishikawa was first total quality management guru, who has been associated with the development and advocacy of using the seven quality control (QC) tools in the organizations for problem solving and process improvements. Seven old quality control tools are a set of the QC tools that can be used for improving the performance of the production processes, from the first step of producing a product or service to the last stage of production. So, the general purpose of this paper was to introduce these 7 QC tools. This study found that these tools have the significant roles to monitor, obtain, analyze data for detecting and solving the problems of production processes, in order to facilitate the achievement of performance excellence in the organizations.... view less
Keywords
quality assurance; management; production process; efficiency; cost reduction
Classification
Manufacturing
Method
empirical
Free Keywords
Seven QC Tools; Check Sheet; Histogram; Pareto Analysis; Fishbone Diagram; Scatter Diagram; Flowcharts; Control Charts
Document language
English
Publication Year
2017
Page/Pages
10 p.
DOI
https://doi.org/10.5281/zenodo.400832
Status
Preprint; not reviewed