Download full text
(external source)
Citation Suggestion
Please use the following Persistent Identifier (PID) to cite this document:
https://doi.org/10.1108/TR-02-2013-0007
Exports for your reference manager
Generation Y: Evaluating services experiences through mobile ethnography
[journal article]
Keywords
ethnography; data capture; museum; Australia; visitor; customer ties; customer orientation; experience; measurement; evaluation; quality
Classification
Marketing
Ethnology, Cultural Anthropology, Ethnosociology
Free Keywords
Generation Y; Mobile ethnography; Service experience
Document language
English
Publication Year
2013
Page/Pages
p. 55-71
Journal
Tourism Review, 68 (2013) 3
ISSN
1660-5373
Status
Published Version; peer reviewed
Licence
Creative Commons - Attribution