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The use of repatriate knowledge in Austrian banks

Der Nutzen von Rückkehrerwissen in einer Österreichischen Bank
[journal article]

Fink, Gerhard; Meierewert, S.; Rohr, U.

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Please use the following Persistent Identifier (PID) to cite this document:http://nbn-resolving.de/urn:nbn:de:0168-ssoar-453823

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Abstract Repatriates are mostly an underestimated resource within a company. Repatriates could contribute to sustained competitive advantage of firms as a rare and imperfectly imitable resource, if firms would fully employ their knowledge. In extant literature, we find four major categories of expatriate knowledge: market specific knowledge, personal skills (Adler 2000, Antal 2000, Downes/Thomas, 1999, Kühlmann/Stahl 1995), job related management skills, and network skills (Antal 2000, Downes/Thomas 1999, Kühlmann/Stahl 1995). In an explorative qualitative case study in Austrian commercial banks, we collected data about the knowledge acquired by expatriates using narrative interview techniques. From the perspective of the interviewed repatriates, the existent categories could be confirmed and an additional category of importance was found that so far was not identified in the literature: the general management capacity of expatriates was substantially enhanced during their assignment abroad.
Keywords bank; credit institution; resources; enterprise; competition; deployment overseas; knowledge; personnel; management; performance; intercultural skills; Austria
Classification Management Science; Migration, Sociology of Migration; Human Resources Management
Free Keywords Rückkehrer; Aussiedler
Document language German
Publication Year 2003
Page/Pages 27 p.
Journal interculture journal: Online-Zeitschrift für interkulturelle Studien, 2 (2003) 5
ISSN 2196-9485
Status Published Version; peer reviewed
Licence Creative Commons - Attribution