Bookmark and Share

Interviewer behavior and interviewer characteristics in PIAAC Germany

Verhalten und Charakteristika von Interviewern bei PIAAC Deutschland
[journal article]

Ackermann-Piek, Daniela; Massing, Natascha

fulltextDownloadDownload full text

(external source)

Citation Suggestion

Please use the following Persistent Identifier (PID) to cite this document:http://dx.doi.org/10.12758/mda.2014.008

Further Details
Abstract "Interviewers are the first in line when it comes to data collection. Therefore, it is important that they perform their tasks diligently, so that the data they collect are comparable and that errors are minimized. This paper analyzes how interviewers conducted interviews for the Programme for the International Assessment of Adult Competencies (PIAAC) and which kinds of mistakes they made. We approached these questions with audio interview recordings collected during the fieldwork of PIAAC in Germany (carried out in 2011/ 2012), as well as with an interviewer survey conducted with the German PIAAC interviewers. First, we introduce the data and the coding scheme used to evaluate interviewers' behavior with audio recordings. Subsequently, we describe the interviewers' actual behavior with regard to standardized interviewing techniques and investigate whether interviewer characteristics are associated with data quality. Our results demonstrate that interviewers do deviate from the expected behavior in all the aspects we examined. However, we identified only few associations with interviewers' background characteristics." (author's abstract)
Keywords data capture; interview; error; data; quality; reactivity effect; survey research
Classification Methods and Techniques of Data Collection and Data Analysis, Statistical Methods, Computer Methods
Free Keywords PIAAC Germany; interviewer characteristics; interviewer behavior
Document language English
Publication Year 2014
Page/Pages p. 199-222
Journal Methods, data, analyses : a journal for quantitative methods and survey methodology (mda), 8 (2014) 2
Issue topic The implementation of PIAAC in Germany
ISSN 1864-6956
Status Published Version; peer reviewed
Licence Creative Commons - Attribution