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Can intuitive and analytical decision styles explain managers' evaluation of information technology?


Selart, Marcus; Johansen, Svein Tvedt; Holmesland, Tore; Grønhaug, Kjell


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Abstract Purpose – The purpose of this paper is to clarify how IT managers' decision styles affect their evaluation of information technology. Design/methodology/approach – Four different decision styles were assessed in a leadership test directed towards IT managers. Each style included two dimensions: confidence judgment ability and decision heuristic usage. Participants belonging to each style were interviewed and their answers analysed with regard to their reasoning about central areas of IT management. Findings – Results suggest that a decision style combining intuitive and analytical capabilities lead to better evaluations of information technology. Originality/vale – The results of the present study are valuable for the understanding of how decision styles impact on IT management in everyday life.
Thesaurusschlagwörter communication technology; decision making; manager; executive; evaluation; IT industry; management style; intuition; decision making process; management; methodology; interview; expert survey
Klassifikation Management; Allgemeine Psychologie
Sprache Dokument Englisch
Publikationsjahr 2008
Seitenangabe S. 1326-1341
Zeitschriftentitel Management Decision, 46 (2008) 9
DOI http://dx.doi.org/10.1108/00251740810911975
ISSN 0025-1747
Status Veröffentlichungsversion; begutachtet (peer reviewed)
Lizenz Creative Commons - Namensnennung, Weitergabe unter gleichen Bedingungen