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The effects of risk on initial trust formation


Johansen, Svein Tvedt; Selart, Marcus; Grønhaug, Kjell


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Abstract This paper seeks to expand our understanding of initial trust by looking at how variation in risk influences the nature of trust and the process of initial trust formation. Four hypotheses were tested in two experiments involving participants with and without work experience. A first hypothesis suggested a positive relationship between a general propensity to trust and initial trust; a second hypothesis, a negative relationship between risk and initial trust; whereas a third hypothesis posited that risk would increase the importance participants place on benevolence and integrity. A fourth hypothesis suggested that risk would have a positive and moderating influence on the effect of out-of-role behavior when presented after roleconformant in-role behavior. Findings are presented and discussed and practical implications suggested.
Thesaurusschlagwörter confidence; expectation; experience; information; judgment formation; integrity
Klassifikation Sozialpsychologie
Sprache Dokument Englisch
Publikationsjahr 2013
Seitenangabe S. 1185-1199
Zeitschriftentitel Journal of Applied Social Psychology, 43 (2013) 6
ISSN 1559-1816
Status Veröffentlichungsversion; begutachtet (peer reviewed)
Lizenz Creative Commons - Namensnennung, Weitergabe unter gleichen Bedingungen