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The impact of emotions on trust decisions

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Lee, Wing-Shing; Selart, Marcus

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Abstract Researchers have recognized that interpersonal trust consists of different dimensions. These dimensions suggest that trust can be rational, cognitive, or affective. Affect, which includes moods and emotions, is likely to have a direct impact on the affective dimension. On the other hand, there are also studies showing that affect indirectly influence cognitive judgments. Nonetheless, in this chapter we argue that the impact of affect on judgment will not be the same on all individuals. In effect, the impact varies, depending on the individual's attention to affect, motivation to use or guard against affect, or regulation of affect. All this may suggest that an individual's abilities or tendencies to manage affect will have implication on his or her trust relationships with others.
Keywords confidence; affectivity; emotionality; decision making; risk assessment; cognitive factors; social relations; judgment formation; emotion; mood
Classification General Psychology
Collection Title Handbook on psychology of decision-making
Editor Moore, Karen O.; Gonzalez, Nancy P.
Document language English
Publication Year 2011
Publisher Nova Science Publ.
City New York
Page/Pages p. 1-16
ISBN 978-1-62100-500-1
Status Published Version; peer reviewed
Licence Creative Commons - Attribution-ShareAlike