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%T The technologies used in the working process of the psychosocial care unit with sights to reach the comprehensiveness %A Coimbra, Valéria Cristina Christello %A Nunes, Cristiane Kenes %A Kantorski, Luciane Prado %A Oliveira, Michele Mandagará de %A Eslabão, Adriane Domingues %A Cruz, Vania Dias %J Revista de Pesquisa: Cuidado é Fundamental Online %N 2 %P 3876-3883 %V 5 %D 2013 %K patient care staff %@ 2175-5361 %~ Universidade Federal do Estado do Rio do Janeiro %> https://nbn-resolving.org/urn:nbn:de:0168-ssoar-344221 %X Objective: Knowing the technologies of the working process predominant in the relationships between professionals and users with sights to reach the comprehensiveness. Method: It is a qualitative study performed with 26 professionals of a Psychosocial Care Unit - Centro de Atenção Psicossocial - (CAPS) in a municipality of the Rio Grande do Sul state, during October 2006. The data were collected by means of a semi-structured interview and, subsequently, subjected to the thematic analysis. Results: The soft, soft-hard and hard technologies are present in the CAPS daily practices, being that the welcoming, bond and listening were identified as being soft ones; the structured skills as being soft-hard ones and the medical charts and the psychotropic drugs as being hard ones. Conclusion: The use of technologies in the CAPS working process might be mixed with comprehensiveness as the relationship between the health care staff and users is configured in an interactive space. %C MISC %G pt %9 Zeitschriftenartikel %W GESIS - http://www.gesis.org %~ SSOAR - http://www.ssoar.info