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Citizen complaints about environmental pollution: a survey study in Suzhou, China

Bürgerbeschwerden über Umweltverschmutzung: eine Survey-Studie in Suzhou, China
[journal article]

Liu, Xianbing; Dong, Yanli; Wang, Can; Shishime, Tomohiro

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Abstract This paper discusses environmental complaints made by citizens living close to industrial polluters in China. Data collected from a questionnaire survey in Suzhou City is used for the analysis. The results confirm a marginal level of citizen environmental complaints in the study area at present. Meaningful findings include the fact that citizens have a tendency to complain collectively, and that perception of the level of environmental information provided by companies significantly determines a citizen’s likelihood of lodging environmental complaints. Therefore, the disclosure of corporate environmental information must be emphasized continuously; citizens must be encouraged to correctly understand the environmental performance of companies so that they might make appropriate complaints. Governments need to show their support for citizen-led environmental complaint initiatives. The successful cases would convince them to keep a closer eye on their neighbouring polluters.
Keywords China; environmental policy; environmental pollution; appeal; civil society; sociopsychological factors; microeconomic factors; responsibility; environmental behavior; information policy; Far East
Classification Special areas of Departmental Policy; Ecology, Environment
Method descriptive study; empirical; quantitative empirical
Free Keywords Political science; environmental policy; pollution; citizens; environmental conflicts; Suzhou
Document language English
Publication Year 2011
Page/Pages p. 193-219
Journal Journal of Current Chinese Affairs, 40 (2011) 3
ISSN 1868-4874
Status Published Version; peer reviewed
Licence Creative Commons - Attribution-Noncommercial-No Derivative Works