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Systemische Organisationsberatung oder Organisationsentwicklung : haben Differenzen in den theoretischen Ansätzen praktische Folgen für die Mobbingberatung?

Systemic professional services vs. organization development: do differences in their theoretical approaches have practical consequences for mobbing counseling?
[journal article]

Saam, Nicole J.

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Please use the following Persistent Identifier (PID) to cite this document:http://nbn-resolving.de/urn:nbn:de:0168-ssoar-269828

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Abstract 'Der systemischen Organisationsberatung ist es im Laufe des letzten Jahrzehnts gelungen, sich im deutschen Sprachraum semantisch als neuer Typus der Organisationsberatung zu etablieren. Doch unterscheidet sich auch ihre Beratungspraxis von derjenigen des Organisationsberatungsansatzes, von dem sie sich abgrenzen will? Die hier vorgelegte vergleichende empirische Studie zeigt auf der Basis von qualitativen Interviews mit Organisationsberatern und -beraterinnen, die Behörden und Unternehmen in Mobbingfällen beraten, dass in der Beratungspraxis die Realtypen Mediation, Coaching und Organisationsentwicklung zum Einsatz kommen. Es finden sich Hinweise darauf, dass systemische Organisationsberaterinnen eher mit der gesamten Organisation arbeiten, während sich die Mobbingberaterinnen, die sich dem Organisationsentwicklungsansatz zurechnen, eher auf Individuen konzentrieren.' (Autorenreferat)

'During the last decade, systemic professional services ('systemische Organisationsberatung') have succeeded in establishing themselves in the German-language area as a novel type of counseling for organizations. But does their counseling practice really differ from what if offered by the organization development approach from which they seek to delimit themselves? A comparative empirical study based on qualitative interviews with practitioners of systemic professional services who provide mobbing counseling for administrations and enterprises shows that in the practice of counseling, real-type mediation, coaching and organization development is being implemented. Findings suggest that practitioners of systemic professional services are more likely to engage the entire organization in the counseling process whereas mobbing counselors who adhere to the organization development approach tend to focus on individuals.' (author's abstract)
Keywords government agency; conflict; theory; communication; alternative; method; Federal Republic of Germany; mobbing; enterprise; German-speaking area; research approach; organizational development; ideal type; counseling; counselor; management counsulting; coaching; mediation; management consultant; typology; comparison of methods
Classification Research Design; Organizational Sociology
Method applied research; empirical; qualitative empirical; theory application
Document language German
Publication Year 2008
Page/Pages p. 231-257
Journal Zeitschrift für Qualitative Forschung, 9 (2008) 1-2
Status Published Version; reviewed
Licence Deposit Licence - No Redistribution, No Modifications
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