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Waiting and Rejection: An Organizational Perspective

[Zeitschriftenartikel]

Sellerberg, Ann-Mari

Zitationshinweis

Bitte beziehen Sie sich beim Zitieren dieses Dokumentes immer auf folgenden Persistent Identifier (PID):http://nbn-resolving.de/urn:nbn:de:0168-ssoar-223661

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Abstract Time spent waiting is frequently regarded as time wasted, and therefore as something to be avoided or at least minimized. In this article, however, waiting is viewed from an organizational perspective: delay and waiting are seen as integral to the strategic functioning of organizations, and to their handling of individual requests. Various kinds of waiting or intended organizational delays are described in terms of their contribution to `cooling out'. Waiting as cooling out means that waiting pacifies those frustrated (or possibly frustrated) by the organization. The analysis also addresses various manifestations of the social dialogue between the organization and the rejected, including those cases where waiting does not have a cooling out effect.
Klassifikation Organisationssoziologie, Militärsoziologie
Freie Schlagwörter applicant; cooling out; organization; rejection; time; waiting;
Sprache Dokument Englisch
Publikationsjahr 2008
Seitenangabe S. 349-362
Zeitschriftentitel Time & Society, 17 (2008) 2-3
DOI http://dx.doi.org/10.1177/0961463X08093428
Status Postprint; begutachtet (peer reviewed)
Lizenz PEER Licence Agreement (applicable only to documents from PEER project)
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