Endnote export
%T Managing flexibility at organisational boundaries: the case of telephone call centres in Germany %A Holtgrewe, Ursula %P 10 %D 2003 %= 2011-03-28T14:43:00Z %~ USB Köln %> https://nbn-resolving.org/urn:nbn:de:0168-ssoar-216833 %U http://soziologie.uni-duisburg.de/personen/forschung/CallCenter/uh-emergence03.pdf %C AUT %C Wien %G en %9 Konferenzbeitrag %W GESIS - http://www.gesis.org %~ SSOAR - http://www.ssoar.info