Managing flexibility at organisational boundaries: the case of telephone call centres in Germany

Holtgrewe, Ursula

Endnote export

%T Managing flexibility at organisational boundaries: the case of telephone call centres in Germany
%A Holtgrewe, Ursula
%P 10
%D 2003
%= 2011-03-28T14:43:00Z
%~ USB Köln
%> https://nbn-resolving.org/urn:nbn:de:0168-ssoar-216833
%U http://soziologie.uni-duisburg.de/personen/forschung/CallCenter/uh-emergence03.pdf
%C AUT
%C Wien
%G en
%9 Konferenzbeitrag
%W GESIS - http://www.gesis.org
%~ SSOAR - http://www.ssoar.info