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Interaktive Arbeit und personenbezogene Dienstleistungen : Thesen zu konzeptionellen und empirischen Defiziten der Arbeitsforschung
[working paper]
Dunkel, Wolfgang
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Please use the following Persistent Identifier (PID) to cite this document:http://nbn-resolving.de/urn:nbn:de:0168-ssoar-210980
Further Details
| Corporate Editor | Institut für Sozialwissenschaftliche Forschung e.V. ISF München |
| Keywords | labor; interaction; personal services; work research; customer orientation; service work; workload; Federal Republic of Germany |
| Classification | Sociology of Work, Industrial Sociology, Industrial Relations |
| Document language | German |
| Publication Year | 2002 |
| City | München |
| Page/Pages | 6 p. |
| Status | Published Version; reviewed |
| Licence | Deposit Licence - No Redistribution, No Modifications |
| Document Type | working paper |
