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Quality of work – concept and measurement

[working paper]

Dahlm, Svenn-Åge; Nesheim, Torstein; Olsen, Karen M.

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Please use the following Persistent Identifier (PID) to cite this document:http://nbn-resolving.de/urn:nbn:de:0168-ssoar-198234

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Corporate Editor University of Edinburgh, Publication and Dissemination Centre (PUDISCwowe)
Abstract In this paper we review some of the most essential literature on the concept and measurement of quality of work. We show that different academic fields have conceptualized quality of work in distinct ways however there has been a convergence in the positions. Although there is a lack of coherent measures or indicators, the utility a multi-dimensional approach, including both monetary and non-monetary indicators is often recommended. We propose six dimensions to be included in the measurement of quality of work: job security, pay and fringe benefits, intrinsic job rewards, work intensity, skills, and autonomy and control. The majority of the literature relies on subjective indicators of job quality. One way to improve data quality is to merge administrative data and survey data, combining both objective and subjective measures.
Keywords labor; job; quality; job security; measurement; wage; labor intensity
Classification Working Conditions; Labor Market Research
Free Keywords job quality; multi-dimensional concept; pay; job security; intrinsic
Document language English
Publication Year 2009
City Edinburgh
Page/Pages 27 p.
Series Working Papers on the Reconciliation of Work and Welfare in Europe, REC-WP 05/2009
Status Published Version; reviewed
Licence Deposit Licence - No Redistribution, No Modifications