Hits 1-6 within 6 documents
Services research in tourism: advocating the integration of the supplier side [journal article]
Source: Journal of Vacation Marketing, 20 (2014) 4. p.353-363
How do Europeans travel in Australia? Examining cultural convergence in travel behaviour [journal article]
Source: Journal of Vacation Marketing, 20 (2014) 1. p.55-64
Understanding the relationships between tourists' emotional experiences, perceived overall image, satisfaction, and intention to recommend [journal article]
Source: Journal of Travel Research, 2017 (2017) 56. p.41-54
Understanding the cultural antecedents of quality management in tourism [journal article]
Source: Managing Service Quality, 23 (2013) 2. p.131-148
Introduction to the special issue: Consumer experience management and customer journeys in tourism, hospitality and events [journal article]
Source: Tourism Management Perspectives, (2021) 40
The Role of Knowledge Management in the Tourism Sector: A Synthesis and Way Forward [journal article]
Source: Journal of Knowledge Management, (2022) ahead-of-print