Hits 1-2 within 2 documents
Measuring the quality of e-banking portals: an empirical investigation [journal article]
Source: International Journal of Bank Marketing, 23 (2005) 2. p.153-175
Identifying cross-channel dissynergies for multichannel service providers [journal article]
Source: Journal of Service Research, 10 (2007) 2. p.143-160