Hits 1-1 within 1 documents
Identifying cross-channel dissynergies for multichannel service providers [journal article]
Source: Journal of Service Research, 10 (2007) 2. p.143-160
Hits 1-1 within 1 documents
Author(s): Falk, Tomas; Schepers, Jeroen; Hammerschmidt, Maik; Bauer, Hans H.
Source: Journal of Service Research, 10 (2007) 2. p.143-160